FAQ

Frequently Asked Questions (FAQ)

Welcome to the Olymps Activewear FAQ page! Here, we provide answers to common questions about our products, ordering process, and policies. For additional help, please visit our Contact page.

General Questions

1. What is Olymps Activewear?

Olymps Activewear is a brand dedicated to providing high-quality, stylish, and comfortable gym attire and streetwear tailored for those who Embrace Excellence within their personal and athletic development.

2. How can I contact you?

You can reach us via our Contact Page and send a direct message to us on Instagram @olympsactivewear.

Ordering and Shipping

3. How long does it take get an order?

Orders are fulfilled within 1week of payment. Shipping generally takes 7-12 business days. 

4. What are your shipping options?

We ship exclusively within the USA. 

5. What if my order remains unpaid?

Unpaid orders will remain unfulfilled. Ensure to complete your payment to avoid delays in receiving your items.

6. What if my order arrives damaged or incorrect?

If you receive a damaged item, please contact us immediately via our Contact Page. We will assist you with the return process.

Returns and Refunds

7. What is your return policy?

We only offer returns for products that arrive damaged. Contact us through our Contact Page with details of the damage, and we will help you with the return.

Payment and Billing

8. What payment methods do you accept?

 We do not accept Credit Card payments. We prioritize the convenience of various payment methods:

  • CashApp: Send the total for your order to $KABIncorporated. 
  • Venmo: Send the total for your order to @KABIncorporated on Venmo.
  • PayPal: Send the total for your order to @kadebranson on PayPal. 
  • In-Person Cash: Direct message us on Instagram @olympsactivewear to arrange a time to pay in-person with cash for the total of your order.

Products and Services

9. What is "Made to Order"?

“Made to Order” means that our products are crafted specifically for you once your order is placed. This approach helps us minimize waste and ensure that each item meets our quality standards.

Thank you for choosing to shop with us. Any further questions can be answered through contacting us on Instagram.